Privacy Policy
Nigar Craft Privacy Policy regarding Product Information and Payment Notice
At Nigar Craft, we are dedicated to providing accurate portrayals and detailed descriptions of our products. However, please be aware that there may be slight discrepancies between the images and descriptions on our website and the actual products. These variations can arise from additional decorative elements used during photography, which may differ slightly from the original items available.
Additionally, the colors displayed in our images may not perfectly match the physical items due to several factors, including lighting conditions during the photoshoot, the calibration settings of your personal display device, or the printing quality of our catalog.
We would also like to emphasize that no two products in our collection are identical, as each piece is handcrafted. This uniqueness may lead to minor variations in design and finish, which contribute to the exclusivity and charm of each item you purchase.
For your convenience, all essential product details are available on our website. We encourage customers to thoroughly review the product descriptions and specifications before finalizing any orders to ensure complete satisfaction.
Please note that order cancellations can only be accepted within 30 minutes of placement. After this time frame, we are unable to cancel any orders.
Important Notice: Additional Charges for Card Payments from Pakistan on International Websites
Dear Valued Customers,
We would like to inform you about an important update regarding card payments made through banks in Pakistan on international websites, including ours. If you make a purchase using a card issued by a Pakistani bank, please be aware that your settlement bank may impose additional charges.
To clarify, these fees are not set by Nigar Craft but are mandated by your financial institution. You may encounter the following additional charges:
1. Advance Tax on International Transactions:** The Government of Pakistan enforces an advance tax on international card transactions, which is beyond our control and determined by the relevant authorities.
2. Bank Card Transaction Charges:** Your financial institution may impose transaction fees for processing international payments. These costs are separate from any fees charged by us.
3. Currency Exchange Rate Variations:** When making payments on international websites, the exchange rate applied by your settlement bank may differ from the official government exchange rate. Such discrepancies in rates are determined by your bank and are not within our purview.
If you have any further inquiries or require clarification, please do not hesitate to reach out to our customer service team. Thank you for your understanding and support.