At Nigar Craft, we prioritize the safe and timely delivery of your products. To ensure this, as per our shipping policy, we partner exclusively with reputable national courier services known for their reliability and efficiency. CASH ON DELIVERY CHARGES apply nationwide and may vary based on the delivery location. Please check your order details for precise charges.

Our courier partners are available to deliver shipments from Monday to Saturday, between the hours of 9 AM and 7 PM. Please note that delivery days exclude public holidays and Sundays. While we strive to meet estimated delivery timelines, unforeseen circumstances such as weather conditions or logistical disruptions may affect delivery schedules.

Cancellations:

 We understand that plans can change. Therefore, we allow order cancellations within 30 minutes of placing an order. Unfortunately, once this window has closed, we cannot accept any cancellations. Nigar Craft reserves the right to cancel orders for reasons such as – item is out of stock, pricing errors, article found as defective in Quality Control or the credit/debit card payment declined by the issuing financial institution. 

Delivery Times:

Jewellery Items and Accessories:

• Orders are shipped within 6-8 business working days
• For Same Day Delivery, additional charges for bykeas will be incurred, and we kindly request that you contact our customer service team directly to arrange this service.
• For Urgent TCS Deliveries (which guarantees delivery within 2 days), please reach out to us at the provided contact number for further assistance.

Truck Art and Handicraft Items:

• Processing Time: Orders will be processed within 3-14 business days, depending on the item.
• Delivery Time: Once processed, delivery will take an additional 3-7 business days.
• For Urgent TCS Deliveries (which guarantees delivery within 3 days), please reach out to us at the provided contact number for further assistance.

International Shipping Method

Please note that we do not offer Cash on Delivery (COD) for international orders. The shipping charges for international deliveries are subject to variation based on the destination country. For all international orders, we accept payment via online transfers or debit/credit cards. Please be aware that the listed prices do not include any applicable customs duties or taxes that may be levied by the destination country.

International Shipping Duration:

While we aim to deliver your international order within 10-15 working days, please consider that customs-related delays may occur. Thus, we cannot guarantee specific delivery timeframes. The actual shipping charges and transit times will vary based on the delivery location. All international packages are dispatched through trusted services like DHL or FedEx. Please note that transit times are applicable from Monday to Saturday.

Contact Details:

It is crucial that you accurately enter your contact details, including the correct country code and zip code. If your shipping pin code is within a remote area, please be aware that shipping charges may differ from standard rates. If you have any questions or need assistance, feel free to reach out to our customer service team for support.